Shipping Charges
On pallet shipments we add only the actual quoted transportation cost provided by the common carrier. We rely on accurate information from our customers in order to estimate carriage charges. If we are later assessed accessorial charges for such things as residential, lift gate or inside delivery service, we will bill you accordingly. Failure to pay that bill could seriously harm our ability to do business with you in the future.
All smaller orders are shipped UPS Ground using published residential rates. We are experts on the UPS system and as such over package most master cartons into a new 200# test corrugated box with Styrofoam peanuts on all six sides. This process is costly and labor intensive; however, our extremely low damage rate justifies our investment. We charge our customers a nominal fee of $3.50 per package for this service in addition to the actual UPS Ground residential charges. If your product arrives without over boxing, this means that we have specially designed and manufactured an expensive master carton that withstands the small package environment and any normal wear and tear during shipping. For commercial UPS deliveries, you will need to call us to place an order. Our shopping cart cannot distinguish between residential or commercial addresses during checkout.
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